Last Updated: January 2025
Roman Empire Plumbing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for services.
Who We Are
Our website address is:
https://romanempireplumbing.com
Roman Empire Plumbing provides plumbing, HVAC, sewer, drain, and related home services throughout Philadelphia and surrounding areas.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Service address
- Details submitted through contact forms, service request forms, or comments
We also automatically collect certain technical data such as:
- IP address
- Browser type
- Device information
- Pages visited
This information helps us improve website functionality, security, and customer experience.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/
After approval, your profile picture may be visible publicly with your comment.
Media Uploads
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.
Cookies
Our website uses cookies to enhance user experience.
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies last for one year.
- A temporary cookie may be set on the login page to determine if your browser accepts cookies.
- Login cookies last up to two days, and screen preference cookies last up to one year.
- If you select “Remember Me,” login cookies will persist for two weeks.
- Publishing or editing content may store a short-term cookie that expires after one day.
You may disable cookies through your browser settings at any time.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as videos, images, or maps). Embedded content behaves the same way as if you visited the external website directly.
These third-party websites may:
- Collect data about you
- Use cookies
- Track your interaction with embedded content
We are not responsible for the privacy practices of external websites.
How We Use Your Information
We use your information to:
- Respond to service requests and inquiries
- Schedule appointments and provide services
- Communicate with you about your request
- Improve website performance and customer experience
- Prevent spam and unauthorized access
We do not sell, rent, or trade your personal information.
Who We Share Your Data With
We only share your information when necessary, including:
- Spam detection services
- Website hosting and security providers
- Legal or regulatory requirements
If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
- Comments and related metadata are retained indefinitely to improve moderation efficiency.
- User account information (if applicable) is stored as long as the account remains active.
- Service request records are retained for administrative, legal, and service-related purposes.
Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
This does not include data we are required to keep for legal, administrative, or security purposes.
To make a request, please contact us using the information below.
Where Your Data Is Sent
Visitor comments may be processed through automated spam detection services.
Data Security
We take reasonable steps to protect your personal information using secure systems, access controls, and industry best practices. However, no method of transmission over the internet is 100% secure.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Roman Empire Plumbing
📞 Phone: 215-498-5569
📧 Email: romanempireplumbing@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.